OPERATIONAL MANAGEMENT
A Comprehensive Overview of Operations
Enhancing Operational Efficiency
With a comprehensive overview of operations, it becomes easier to track key performance indicators (KPIs), identify trends, and make data-driven decisions.
With Uniware cloud you can automate the day-to-day operational management reports so you have the right data at your fingertips to manage your team.
- Abundant reports for tracking trends over time
- Monitor performance metrics by area, time, transaction type, etc.
- Intuitive filters in Uniware for data customisation
- Insight to manage your team effectively
Integration
Seamlessly Connected
Uniware excels in partnerships and integrations, delivering versatile omni-channel solutions. Seamlessly connects with major systems such as SAGE, SAP, and ORACLE.
Uniware’s advanced API ensures smooth integration, streamlining operations and enhancing customer satisfaction.
Inventory Control
Multi-site Stock Management
Uniware Cloud Inventory Control offers real-time stock management, updating levels instantly with each sale or order. Seamlessly integrated with Uniware EPoS and Payments, for automatic inventory adjustments.
Schedule and monitor reports, set product thresholds and streamline stock transfers. Utilise the stock control app for efficient stock checks via mobile devices.
Loyalty & Promotions
Insight Is The Key
Effective loyalty programs rely on understanding customer habits. Utilise data from Uniware’s cloud portal to craft insight-driven campaigns targeting specific groups, driving desired behaviors.
Engage customers and foster repeat business by offering loyalty points and introducing new items alongside familiar ones to expand purchase behavior.
Loyalty reward schemes
- Send targeted offers messages
- Ability to send offers to select or multiple sites
- Building up points to encourage repeat custom
- Builds engagement with your brand
- Widen purchase behaviour: 6 coffees and free cake reward (introducing new habits)
Promotions to change behaviour drop down for more information
- Entice new customers / introduce new products with effectiveness
- Meal deals, digital stamp cards, QR code vouchers and discounts
- Insight to highlight quiet days / hours which are ideal opportunities for promotions
- Push notifications for effective promotions for a target audience
Menu Management
Flexibility
Uniware’s Cloud portal features a user-friendly tool for creating menu maps, ensuring menus are creative, comprehensive and accurately costed.
This tool allows you to store, manipulate, and utilise essential information such as ingredients, allergens and nutritional values with ease.
- Tools to create, update and manage menus for different outlets, occasions, days of the week
- Easy to switch till maps
- Tools to create menu personalisation options
- Link product groups to upsell meal deals and increase basket size
- Tagging items for filter options - vegan / gluten free
